Help for Homeless Families & Individuals

In a city-wide effort to streamline access to family shelters, Raphael House has joined other homeless service providers and San Francisco’s Department of Homelessness and Supportive Housing to participate in Family Coordinated Entry.

You must visit an Access Point to be screened for all family shelter options and homeless resources in San Francisco, including Raphael House. Access Points provide access, eligibility, problem solving, assessment, and housing referrals for people experiencing homelessness in San Francisco.

Please note that Raphael House is not an emergency shelter. For more information on accessing emergency shelter, click here. If you are a family with at least one child under the age of 18 and are seeking shelter, please read on to learn how to access services.

Please Note: Due to COVID-19, some Access Point hours have been modified and may be subject to additional changes. During the COVID 19 Shelter In Place Directive, The San Francisco Department of Homelessness and Supportive Housing (HSH) and our partners recommend that people experiencing homelessness utilize Access Point services via phone to the maximum extent possible. Click here for up to date hours of operation and more information on Access Points.

Family Access Point Locations & Hours

Central City Access Point
37 Grove Street (at Larkin)
San Francisco, CA 94102
Phone: 415-644-0504

Hours of Operation
Monday – 9:00AM – 5:00PM
Tuesday – 9:00AM-12:00PM
Wednesday – 9:00AM – 7:00PM
Thursday – 9:00AM – 5:00PM
Friday – 9:00AM – 5:00PM
Weekends – Closed

Closed for lunch from 12:00PM – 1:00PM.
Closed every 3rd Tuesday of the month.

Mission Access Point
2871 Mission Street (at 24th St.)
San Francisco, CA 94110
Phone: 415-972-1281

Hours of Operation
Monday– 8:30AM –  5:00PM
Tuesday – 8:30AM – 5:00PM
Wednesday – 8:30AM – 5:00PM
Thursday – 8:30AM – 5:00PM
Friday – 8:30AM – 7:00PM
Weekends – Closed

Bayview Access Point
1641 LaSalle Ave (at 3rd St.)
San Francisco, CA 94124
Phone: 415-430-6320

Hours of Operation
Monday – 8:30AM – 7:00PM
Tuesday – 8:30AM – 5:00PM
Wednesday – 8:30AM – 5:00PM
Thursday – 8:30AM – 5:00PM
Friday – 8:30AM – 5:00PM
Weekends – Closed

Are You Seeking Shelter Without Children?

Here are the other access points serving single adults and transitional-age youth ages 18-24 in San Francisco:

Coordinated Entry for Adults Without Children
415-487-3300 (x7000)

Access Points for Youth (age 18-24 without children)
Larkin Street Access Point for Youth — 415-673-0911
3rd Street Youth Center and Clinic — 510-936-1324
Homeless Youth Alliance — 415-318-6384
Huckleberry Youth Programs — 415-535-0884
LYRIC — 415-696-4191