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Agency Overview

1971 Raphael House opens its doors for temporarily homeless women and mothers with children at our original sight at Gough and McAllister. Our capacity was limited to 17 people per night, and the building was rented from the City Re-Development Agency for $1. per year, for a period of five years.
   
1976 Sr. Ella Rigney is appointed by the founding religious order to find a larger facility in order to continue to serve homeless families in a new location, as the city of San Francisco prepares to redevelop the Gough and McAllister block. Our present site at 1065 Sutter is located.
   
1977

Sr. Ella Rigney and a work crew from the Holy Order of MANS renovate the Golden Gate Hospital transforming it to the new Raphael House. The new shelter will serve entire families, with private bedrooms and a capacity of 50 beds. The city of San Francisco donated $50,000 to help to bring the building to code.

The newly renovated Raphael House opened during the week of Thanksgiving 1977 becoming the only family shelter in San Francisco.

   
1978 Television is eliminated! Residents are provided with creative and family oriented activities in lieu of media stimulation.
   
1979 Brother Juniper’s Restaurant opens at the front of Raphael House. It quickly becomes a San Francisco institution widely known for serving the best breakfast in town. All profits from the restaurant support Raphael House.
   
1980

The Rooftop Garden play area is completed. Families now have a beautiful and safe environment to enjoy the outdoors.

942 adults and children stayed at Raphael House this year with an average stay of 15 days.

Mayor Dianne Feinstein declares the week of Thanksgiving to be “Raphael House Week” in San Francisco.

   
1981

Due in part to the rising costs of rent in San Francisco families resided at Raphael Hous for longer periods of time. The average length of stay is 26 days, up from 15 the previous year.230 families were (541 adults and children) sheltered at Raphael House this year

Raphael House expands it's services to include and informal Follow-Up program. This program is designed to help families furnish their apartments after they move out of Raphael House.

   
1982 Sr. Ella Rigney, Executive Director of Raphael House, celebrates her 90th Birthday at a public party hosted at Grace Cathedral Episcocpal Church.
   
1983 Sr. Elizabeth Fries becomes Executive Director. Sr. Ella Rigney continues to live and work at Raphael House as Director Emeritus. Raphael House Thrift Store on Fillmore Street opens.
   
1984 Raphael House Senior Association has 100 members – retired neighbors who attend events at Raphael House regularly.
   
1985

“In the winter of 1982 the plight of America’s homeless became a nationwide issue written by Executive Director, Sr. Elizabeth Fries. This added exposure provides provides much needed media attention from local and national news outlets.

 

   
1986

Sr. Ella Rigney, age 94, initiates an Annual children’s Art Show at Raphael House.

Sr. Elizabeth Fries moves to the Portland, Oregon Raphael House. Br. Mark Story becomes Executive Director.

   
1987 Raphael House reaches out to the community instituting a Volunteer Program with a full time coordinator. By the end of the year more than 200 volunteers have given their talent and time through out Raphael House. The Children's Program grows with the help of the Calvary Presbyterian Deacon's who begin monthly outings with the children, in addition to the regular excursions led by the Children's Program staff.
   
1988

The staff of Raphael House enters the Orthodox Christian Church. All staff, including degreed professionals, continue to work as unpaid religious volunteers, living at Raphael House as members of Christ the Saviour Brotherhood.

Raphael House serves 216 families (266 parents, 385 children) in 1988, but the average length of stay returns to its earlier low of 15 days! The reason for the fast move out rate is some excellent city programs to help with move-in costs, as well as private Foundation grants given to Raphael House to expedite family move-in costs.

Live-in volunteer program for Orthodox staff instituted.

   
1989

Raphael House begins a Christmas Adopt-a-family program where
100 former resident families recieve gifts and nessecary items provided by the local community.

The Raphael House gift store moves to it's current location on Sutter St.

   
1990 Christ the Saviour Brotherhood indicates to the Raphael House staff that it will no longer be able to provide religious volunteers Raphael House is directed to incorporate separately and begin paying salaries to staff, if possible.

CFO Michael Ennis prepares five-year financial transition plan with 250K cash-flow loan from Christ the Saviour Brotherhood. Our first break-even budget is projected to occur in 1994. Executive Director Mark Story moves to the Pacific Northwest (where he will later serve as the Executive Director of the Portland Raphael House).
   
1991

Raphael House incorporates separately from Christ the Saviour Brotherhood. Fr. David Lowell becomes Executive Director. Ella Rigney continues as Director Emeritus. A new community-based Board is formed. Dr. Francis Rigney, Jr., retired Chief of Staff at Presbyterian Hospital and son of Ella Rigney, becomes Board Chair.

Twenty years after Raphael House opens its doors, staff members receive their first paychecks on July 1, 1991.

   
1992 Ella Rigney dies peacefully at Raphael House, a few months before her 100th birthday. “A Century of Service” banquet is held at the Grand Hyatt in celebration of her life.
   
1993 Raphael House begins first comprehensive AfterCare program for former residents.
   
1994

Financial transition plan, conceived in 1989 and 1990 by CFO Michael Ennis, is completed. Raphael House achieves first balanced budget (1.2 million) since the addition of paid staff. We have 45 full and part time staff.

Computer lab for families opens.

   
1995 Raphael House expands our AfterCare program into the building next door, incorporating adult education, expanded computer lab and training, domestic violence support group, and increase of events and outings for former resident families.
   
1996

Raphael House receives three prestigious awards:

  • The John R. May Award from the San Francisco foundation for innovation in the face of a pressing social need.
  • The Management Center’s Award for Excellence in Non-Profit Management.
  • The Sara Lee Leadership Award for the impact Raphael House has had in creating a supportive model that has shaped the program designs of other shelter and transitional housing programs in the community at large.
   
1997

Most families can no longer afford to live in San Francisco without subsidy of some form. Raphael House begins actively helping families relocate to other communities, within and beyond the Bay Area. Online research makes this exploration easier. AfterCare staff continue to follow-up with families after they relocate. (Note: relocations are all housed outcomes).

Because of the very high rent and move-in costs, families now need to stay four to six months at Raphael House in order to save up the several thousand dollars needed before signing a lease.

After school tutoring program for children increases in size. All school age children at Raphael House participate.

   
1998

Welfare Reform has a dramatic impact on Raphael House families. On a typical weekday morning, every parent is in school or a training program (if they don’t already have a job).

Children’s Program Director Carol Cole draws up plans to expand children’s services to include licensed Day Care.

   
1999

Brother Juniper’s Restaurant closes after twenty years as one of the most affordable and popular breakfast spots in town. Although Brother Juniper’s consistently brought in $20,000 in net profit for Raphael House, the need to modernize the kitchen makes continued profitability doubtful. In addition, we have other needs for the space.

With the generosity of GENSLER and DPR Construction and their consortium of vendors, the business community in San Francisco entirely donates the transformation of the old restaurant into a new tutorial center for the children of Raphael House. The new After School Tutorial Center opens in November of 1999, providing a bright open area for after school tutoring, art projects, music, on-on-one remedial work and computer training.

Three credentialed teachers and a host of regular volunteers join in to make the After school tutoring center a wonderful facility for 30 school age children in the course of every school year.

   
2000 Christ the Saviour Brotherhood proposes that Raphael House purchase our buildings at 1045 -1065 Sutter Street before the seismic retrofit deadline, which must be completed by the building owner. The purchase price (2,000,000.00 dollars) plus retrofit, ADA code compliance, and related costs will total 3.1 million dollars. A capital campaign commences under the leadership of Larry Stupski, Doug Engmann and the Board.
   
2001

Children’s Program Director Carol Cole opens Sophia House in West Oakland, a family Day Care Center, serving families of Raphael House who have relocated to the East Bay.

Sophia House is a separately incorporated agency working closely with Raphael House to provide a seamless delivery of service to former residents. AfterCare activities in addition to Day Care, also take place at Sophia House.

Seismic retrofit and code compliance construction is completed on Raphael House Thrift Store and AfterCare Center by September 8, 2001.

Events of September 11th shock the world. Some children are afraid to go up to play on the roof garden for several weeks. Charitable giving is temporarily diverted on a national level. Already weak stock market drops dramatically.

Since going to six-month stays in 1997 and 1998, Raphael House consistently serves 40 families a year in our residential program and around 200 former resident families. In 2001, we serve 203 former resident families, totaling 779 parents and children.

   
2002

Capital campaign is successfully completed! Raphael House totally owns its properties at a combined cost of 3.1 million dollars, paid in full.

Economy is in terrible shape. Raphael House experiences manageable deficit in operational budget.

Counter-intuitively (until you think about it for a minute) families have a much easier time exiting homelessness for stable housing. The bust of the dot.com bubble has loosened the housing market considerably.

   
2003

Sophia House completes its capital campaign and now owns its West Oakland house outright.

With charitable and foundation giving depressed, Raphael House eliminates 11 positions over two years (starting in 2002) and many remaining staff take voluntary pay cuts. Management staff fill in, cooking meals, working in the Thrift Store, etc. Surprisingly, morale is good. No services to families are cut in any way.

Raphael House completes the year with a balanced budget (slightly under 1.7 million).

   
2004

Raphael House continues to operate with a balanced budget.

Staff who took voluntary pay cuts return to full pay at mid-year.

Long rang planning committee prepares ten-year plan to build permanent housing with supportive children’s programs. This plan will be submitted to the Raphael House Board of Directors in 2005.