Our Staff
Bruce Jack - Interim Executive Director
Bruce Jack joined Raphael House in January of 2010. He holds a Master of Science in Education with an emphasis in psychology from the University of Wisconsin. Bruce has 33 years of professional experience, 29 in the administration, management and supervision of social model residential and/or outpatient mental health, substance use and criminal justice treatment programs. In September 2007, Bruce became a consultant to non-profits in transition offering his expertise as an Interim Executive Director and served in this role for Marin Services for Women in Greenbrae, CA and Asian Neighborhood Design in San Francisco. Previously, he was Executive Director of Ritter Center in San Rafael, CA an agency serving the working poor and homeless of Marin County where he was instrumental in building the Ritter Health Center into a licensed community clinic, serving people without health insurance at no cost. Prior to that, Bruce served as Associate Executive Director of East Bay Community Recovery Project in Oakland, CA where he was responsible for the day-to-day administration and management of a large, multi-program agency funded by numerous federal and state grants.
Terry Hastings Powers - Director of Development
Terry comes to the Raphael House from the San Francisco AIDS Foundation (1995-2005) where she was the Associate Director of Development. Since that time, she has produced several fundraising events in the Bay Area and currently sits on the marketing and development committees at Saint Mark’s School in San Rafael where she is co-chairing their Annual Fund campaign. Terry and her husband Chris reside in the North Bay with their two small children.
Joanne Royer, PhD, MFT - Director of Children and Family Services
Joanne was born and raised in Southern California. She received Master”s Degree in Marriage and Family Child Therapy from California Lutheran University 1988. As a licensed mental health therapist in both California and Washington, she went on to receive a PhD in Clinical Child Psychology in 2000. Joanne is a Graduate-Fellow of Reiss-Davis Child Study Center in Los Angeles specializing in Psychological and Educational Testing. Over the course of the last 20 years, she professionally focused her work as a therapist and Clinical Director within Residential Treatment Centers for children and adolescents. Joanne has also worked as a child advocate within the Child Welfare and Dependency Court systems. Currently she maintains a private practice utilizing Life Coaching with adults and the Transitional Aged Youth population.
Anna Hurtado - Director of AfterCare Services
Anna Hurtado joined Raphael House in 2008 as the ChildReach Program Supervisor. Since then, she has expanded the ChildReach Program, which includes back-to-school events, providing AfterCare services to families, and weekly outings with children and families. Anna holds a B. A. from Dominican University of California in English Literature and a minor in pre-law. She recently completed a Master’s Degree in Comparative Politics from San Francisco State University. Anna’s experience with families and children includes teaching literacy in South America and volunteering at a summer camp for disadvantaged youth.
Justin Brierton - Operations Manager and Treasurer
Born and raised in San Diego, CA, Justin attended school on the central coast at California Polytechnic University, San Luis Obispo. He graduated with a B.A in History with an emphasis in Ethnic Studies and Modern Irish History. For most of his life, Justin has had a passion for cooking. He put himself through school working professionally as a Chef. This is how Justin found his way to Raphael House - by first working in the Raphael House kitchen cooking for families. Now he can be found fulfilling the duties of the Operations Manger and Treasurer of Raphael House. Occasionally, the aromas of his cooking can still be found wafting through the halls making our mouths water.
Carmela Biggs - AfterCare Caseworker
Carmela Biggs, RN-BSN, has been a live-in staff member at Raphael House for 23 years and works directly with the families to find safe, permanent housing; secure employment or appropriate training; and making home visits and leading workshops. Currently, Carmela is working in the AfterCare Program to provide ongoing support to the families once they have secured housing. She is also the Coordinator of the Charles Schwab Housing First Program. Her life time goal is to acquire fluency in Spanish.
Teresa Clovicko - Residential Case Manager
Teresa recently came to San Francisco from Colorado, where she was working in a shelter for victims of domestic violence primarily as a Youth Advocate but also as a Woman’s Advocate. Teresa received a Bachelor of Science in Human Development and Family Studies with a minor in Spanish from Colorado State University. Apart from working in shelters, she has worked with youth and families as a Child Life Intern at the Denver Children’s Hospital and has also spent time assisting families in rural Peru with family and community development programs.
Veronica Cooke - Annual Fund Manager and Development Office Manager
Veronica has done development work for not-for-profits since 1973. Starting at Lincoln Park Zoo in Chicago for 13 years, since moving to San Francisco in 1986, she worked for the Juvenile Diabetes Foundation as the Bay Area Chapter Director. Later she moved on to Goodwill Industries managing direct mail and proposal writing. Since starting at Raphael House in October of 1996, she works in Development as Annual Fund Manager and Office Manager, while participating in all Development activities, as well as volunteering at Thanksgiving and Christmas brunches for the neighborhood seniors. Her past passions were participating in thoroughbred horse race ownership until her owner-partner passed away in 2006. Among her unsung duties during the past 13 years, she is responsible for taking out department trash and compostable waste. (Every staff member at Raphael House performs such duties, in the spirit of a true home.)
Flavia Henrique - Special Events Coordinator and Website Communications Manager
Flavia was born in Brazil and moved to the United States at the age of ten. She attended Wesleyan College in Macon, Georgia where she received a B.A. in Psychology. Flavia's event planning career begun when, shortly after graduation, she was hired by Patrick David's Catering and Event Planning as an event coordinator. In 2007, Flavia joined the Raphael House team as our Special Events Coordinator and most recently as our Web Communications Manager. In addition to working at Raphael House, Flavia sits on the British American Business Council Christmas Luncheon Committee, volunteers at the Berkeley East Bay Humane Society on Sundays and sits on their Purrcasso Gala Committee. She lives in Alameda with her two dogs and three cats.
Camille Idiaquez – Development Associate and Grants Officer
Camille grew up in the Los Angeles area, moving to the Bay Area to attend the University of California – Berkeley and received her B.A. in Economics. In 2007, she moved to San Francisco and began working in the Raphael House Development Department. Camille provides support for special events, helps manage our donor database, produces Newsletters and Annual Reports, and will soon manage the grants process. While in college, she interned at the Alta Bates Summit Foundation and later spent a semester abroad in Spain. In her free time, she enjoys camping with family and friends, and traveling to other countries, most recently spending two weeks in Panama.
Darlene Williams - Front Desk Supervisor
When visiting Raphael House, it is likely that Darlene will be the first person you will see. She will always greet you with a broad and warm smile and make sure that you find your way around our home. Darlene joined the Raphael House team on March of 2004 as a Residential Floor Manager after working at the Salvation Army as a House Manager for recovering addicts. After managing the second floor for two years, Darlene moved into her current position and has become a pillar of Raphael House.
Raphael House Chefs
Victoria Crichlow-Debro grew up in San Francisco, originally staying at Raphael House for two months when she was three. During high school, she volunteered in the Children's Program and the Kitchen. She currently works in the Kitchen and continues to do art in her spare time. Check out Victoria’s art here! Nicole Cadiz was born and raised in the Philippines. She immigrated to the US in 2005 and graduated in 2007 holding an Associate's Degree from Le Cordon Bleu in Culinary Arts. Nicole has trained with a high profile chef and is now working at Raphael House because she believes in its mission. She loves food, wine, traveling, movies, shopping and staying at home.